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FAQS2018-07-19T12:21:39+00:00

Where are Trainix located?

Trainix is located in the Wyndham Training Collective building which is in Hoppers Crossing, just off the freeway at Factory 3/25-27 Graham Court.

What do I need to bring to my forklift course?

Study Material:

You will need to complete the study material and bring it with you at the start of your course.  This material would have been emailed or posted to you upon booking your training course.

It’s also a great learning tool to get you ready for the theory component of the forklift course.  

Photo I.D:

You will need to bring valid and current photo I.D. with you. This needs to be government issued such as an Australia Driver’s Licence, Passport, Keypass, etc.

For a full list of acceptable I.D CLICK HERE

Minimum 18 years old:

To apply for a high risk work licence such as a forklift or order picker licence, you will need to be at least 18 years old.

Clothing:

You will need to wear closed toe shoes such as sneakers, runners or steel cap boots.  

As long as you don’t have thongs or sandals (or Jandals for our NZ mates) that is fine.  We will provide you with a hi-vis vest while you are here during the course.

What happens if I fail my forklift test?

If for some reason you are not able to successfully complete the assessment the first time around, the good news is we have a FREE re-test policy.  So it will cost you NOTHING to come back and do a test again.  

We will also provide you with additional training in any area you need to work on before you do your assessment to make sure that you are ready to go.

Does Trainix offer weekend forklift training?

We do offer forklift and order picker courses on weekends at no extra charge. They are our most popular course though, so you need to get in quick to secure your spot.

Check the enquire now page for all available weekend course dates.

Can I use my New Zealand forklift licence in Australia?

If you have a New Zealand forklift licence, unfortunately, it doesn’t transfer straight over to a High Risk Work Licence in Australia.  You will have to be re-assessed to our standards here in Australia.

What if English is not my first language?

If English isn’t your first language or you have concerns about writing, then we can offer you a verbal assessment.  As long as you can read and understand the information, our trainers will ask you questions and then write down the answers for you when you answer them correctly. You will still be required to have a basic understanding of the English language as translators are not allowed during the assessment. 

Please let us know prior to the course if you do have any concerns about this so we can fully cater to your needs during the training.

How often do you run your forklift courses?

We run multiple forklift courses weekly and also on weekends, so if you’re working it’s much easier to be able to get into a course.  Also, because we run them so often you can usually get into a course fairly soon, so you don’t have to wait too long to get your forklift licence.

I forgot to hand in my paperwork at the post office

If you don’t go to an Australian Post branch within 60 days of finishing your course, unfortunately, your forklift licence will be invalid, and you will have to start again.  So, you will need to re-book and be re-assessed.

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